Support Center

Live help from our team, product guides, and answers — all in one place.

For payment problems, enter the session ID from your bank transfer (receipt or transfer details) and the amount you sent — then choose WhatsApp or in-browser chat. Linking WhatsApp is recommended so we can update you faster.

Our products

Payments, invoices, rentals, and more.

Before you chat

Common questions

How do I get started?

Sign up, verify your business, and get API keys from the dashboard.

WooCommerce plugin?

Download the latest CheckoutPay gateway from our integrations page.

Charges?

Default 1% + ₦100 per transaction; configurable per website.

Still need email?

Contact form for non-urgent requests.

CheckoutPay Support